FAQ
Can lost funds always be recovered?
Recovery depends on many factors, including transaction history and case circumstances. Each situation requires individual review to determine available options.
How does the recovery process start?
The process begins with a case review where our specialists analyze transaction details and communication records related to the incident.
What types of scams do you handle?
We assist with cryptocurrency scams, forex fraud, investment schemes and phishing related account compromises.
How long does the recovery process take?
Timeframes vary depending on case complexity, available documentation and technical investigation results.
Do you provide legal documentation support?
Yes, assistance is available for preparing documentation required for recovery procedures or compliance related processes.
What should I prepare before contacting support?
Transaction details, communication records, account information and payment confirmations help speed up case review.
